Refund policy

Our 30-Day Money-Back Guarantee

At Sorelya™, we stand behind every bottle we sell. If you are not completely satisfied with your purchase for any reason, you may request a full refund within 30 days of the date your order was delivered. No paperwork, no hassle, no questions asked.

How To Request a Refund

To initiate a refund, contact our support team at support@sorelya.com with your order number and the email address used at checkout. Our team will process your request within 1–2 business days.

Refund Conditions

To be eligible for a refund, your request must be submitted within 30 days of delivery. You are not required to return the product — we trust our customers. Refunds are issued to the original payment method only. Processing time is 5–10 business days depending on your bank or card issuer.

Non-Refundable Items

Orders where the 30-day window has expired are not eligible for a refund. Sorelya™ is a consumable dietary supplement — we reserve the right to limit refund requests that appear fraudulent or abusive.

Damaged or Incorrect Orders

If you received a damaged, defective, or incorrect item, contact us at support@sorelya.com within 7 days of delivery with a photo of the item. We will reship your order at no cost or issue a full refund, at your choice.

Shipping Costs

Original shipping fees, if any, are non-refundable. Return shipping is not required.

Contact Sorelya™ Support — support@sorelya.com